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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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De'Ondre Harris

February 22, 2026

5  out of  5
rating by De'Ondre Harris
"Recently joined State Farm for car insurance and Ian Stocking was really helpful with making I was getting the maximum amount of saving with being a full time gradute student. Looking forward to what my relationship with State Farm looks like."
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Yasmin Reyes

February 12, 2026

5  out of  5
rating by Yasmin Reyes
"Lauren was very kind and helpful. She took her time in helping me understand what everything related to my policy meant."
We responded:
"Thank you, Yasmin, for sharing your experience with Lauren. It's great to hear she was able to help you understand your policy details. We appreciate your feedback!"
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Tracion Griffith

January 9, 2026

5  out of  5
rating by Tracion Griffith
"Misty was such a great help. She took her time to look through my account and help me understand what was going on and where the charges were coming from. So glad Misty is a part of the team!"
We responded:
"Thank you, Tracion, for your feedback! We're glad Misty was able to assist you and provide clarity on your account. We appreciate your support!"
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KO Gaming

January 8, 2026

5  out of  5
rating by KO Gaming
"Ian was amazing in getting me a quote and helping me finalize the process!!"
We responded:
"Thank you, KO Gaming, for sharing your experience! We're glad Ian could assist you with your quote and help you through the process. Your feedback means a lot to us."
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debbie mayberry

December 8, 2025

5  out of  5
rating by debbie mayberry
"John answered all my questions. Actually acted he was listening. Great customer service."
We responded:
"Thank you, Debbie, for your feedback. We're glad to hear that John was attentive and provided you with great customer service. Your support means a lot to us. "
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Penny Davis

December 3, 2025

5  out of  5
rating by Penny Davis
"Misty Carpenter provided outstanding customer service, competitive quotes, and amazing assistance with our Auto and Homeowners Insurance policies!"
We responded:
"Thank you, Penny, for sharing your experience with Misty Carpenter. It's great to hear that she provided you with outstanding service and competitive quotes for your Auto and Homeowners Insurance. We appreciate your feedback and support."
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Kolbi Tucker

November 14, 2025

5  out of  5
rating by Kolbi Tucker
"Misty was such a big help in getting auto insurance for a new car. I’ve been with State Farm for years now and the time has come to upgrade my vehicle. Just a few minutes on the phone with Misty and it was all squared away! Thankful for a company that cares and does a great job at making the process seamless and quick!"
We responded:
"Your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us!
"
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Will Louder

October 17, 2025

5  out of  5
rating by Will Louder
"Lauren was amazing to me throughout the entire process! Made it easy and simple and did all the leg work for while I was at work! Much appreciated!"
We responded:
"Thank you for your five-star review, Will! We know insurance decisions are important, and we’re honored to have earned your trust. Let us know if you ever need anything!
"
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Jeff Stone

October 8, 2025

1  out of  5
rating by Jeff Stone
"I was quoted a rate for a business property policy only to be charged 20% more once the policy issued. The agent did not tell me the rate could change once it went through underwriting. They said it was because of a claim I made with a different insurance company 2 years prior. The increase in premium was almost as much as the claim. Do not trust Snake Farm."
We responded:
"Mr. Stone, thank you for your feedback. For commercial property policies with most insurers, the initial premium is a preliminary quote and can change after underwriting reviews third-party reports and verified loss history with any carrier. When the premium was adjusted, our team contacted you right away to explain and discuss options. The policy then remained in place for seven months before cancellation, and we reviewed the final billing with you.

We never want anyone to feel misled, and we’ll keep working to be crystal clear about how underwriting can affect price. I’m glad to go over your file directly — please call our office and ask for me.

Dana Kerr"
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Chappie Draggon

September 16, 2025

5  out of  5
rating by Chappie Draggon
"John was really helpful. He brought to our attention some changes that needed to be made on our auto policies that will save us money!"
We responded:
"Thank you, Chappie, for your feedback! It's great to hear that John was able to assist you with your auto policies and help you save money. We appreciate your trust in us and look forward to continuing to serve you."
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Angela

August 25, 2025

5  out of  5
rating by Angela
"Dana and his team are responsive, polite and knowledgeable with each customer’s needs. Misty is the best!"
We responded:
"Thank you, Angela, for your kind words and for highlighting Misty's efforts. We're glad to hear that our team's responsiveness and knowledge meet your needs. Your feedback is greatly appreciated."
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Steve

August 22, 2025

5  out of  5
rating by Steve
"I was fortunate to have been referred to Ian Stocking at Dana-Kerr to quote commercial property coverage. I was immediately impressed with his market knowledge, insight to customer perspectives, and his candor. He represents an excellent company and worked to uncover every option that tailored coverage to my needs. He may be in Georgia, but he's intimate with my North Carolina market as well as the rest of the southeast.

Perhaps Ian's best strength is his patience in educating insurance buyers effectively and efficiently. It was easy to understand his explanations of even the most complicated aspects of insurance and risk. He's polite, authentic, and respectful in the way that many veterans are. A pleasure to chat with, and he gave me all the time that I needed.

I'm delighted to have met Ian and will seek to place my commercial and personal lines insurance business with him. He's definitely the guy that you want at your side if there's ever a loss or claim."
We responded:
"Thank you, Steve, for sharing your experience with Ian. It's great to hear how his market knowledge and customer-focused approach made a difference for you. We're glad to have Ian on our team and appreciate your trust in us for your insurance needs."
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Ben Escoe

August 18, 2025

5  out of  5
rating by Ben Escoe
"Could not be happier. Misty was very helpful answered all my questions and got me coverage in minutes."
We responded:
"Thank you, Ben, for your feedback! It's great to hear that Misty was able to assist you efficiently and answer all your questions. We appreciate your support and look forward to serving you in the future."
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T Thomas

August 8, 2025

5  out of  5
rating by T Thomas
"Lauren was so nice and helpful. She was really attentive and explained some things to me about my policy that I had not realized previously. She also set up a meeting with me next week to go over some other policies I have with them that I haven’t checked/changed in many years. I look forward to meeting with her."
We responded:
"Thank you, T Thomas, for your feedback! It's great to hear that Lauren was able to assist you and provide clarity on your policy. We look forward to your upcoming meeting with her. "
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Pam Croya

August 5, 2025

5  out of  5
rating by Pam Croya
"Fast, friendly and efficient. I'm a long term happy State Farm customer."
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family!
"
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Jessica Pearson

August 4, 2025

5  out of  5
rating by Jessica Pearson
"I’ve dealt with multiple members of this office - Misty, John, Bianca - and they’ve all always been very helpful and courteous!"
We responded:
"Thank you, Jessica, for your feedback! It's great to hear that Misty, John, and Bianca have been helpful and courteous during your interactions. We appreciate your support and look forward to continuing to assist you with your insurance needs."
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Edet Ekpenyong

June 6, 2025

4  out of  5
rating by Edet Ekpenyong
"Myles is very professional, polite and friendly. His responses to my questions were natural, factual and very knowledgeable."
We responded:
"Thank you, Edet, for sharing your experience with Myles. It's great to hear that his professionalism and knowledge made a positive impact. We appreciate your feedback and look forward to continuing to serve you."
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Anne O'Niell

June 5, 2025

5  out of  5
rating by Anne O'Niell
"Misty Carpenter, like Dana Kerr and everyone who works in his agency, is very courteous, helpful and professional. I really like to work with these folks."
We responded:
"Thank you, Anne, for your kind words about Misty and our team. We're glad to hear you enjoy working with us. Your feedback is greatly appreciated."
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Kadence Van Drie

May 23, 2025

5  out of  5
rating by Kadence Van Drie
"A HUGE thanks to Misty! She has helped me with every single question i had and explains everything to me with detail so i can fully understand what im getting into. Switching car insurance for me was extremely easy because of her and megan! So thank you both so so much!!!"
We responded:
"Thank you, Kadence, for sharing your experience with us! We're glad to hear that Misty and Megan were able to assist you effectively and make your switch to car insurance smooth. Your feedback is greatly appreciated."
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Matthew Latocha

May 20, 2025

5  out of  5
rating by Matthew Latocha
"Very professional and polite. Follows up on questions. Contacted me with a way to save $ without sacrificing anything."
We responded:
"Thank you Matthew! We greatly appreciate you letting us be your good neighbor!"
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Marc Bornhorn

May 6, 2025

5  out of  5
rating by Marc Bornhorn
"Yes a special thanks to Alex Ventura he’s a really good agent , I needed his help asap . I called yesterday with a problem and Alex took great care of me in a very fast manner. Thank you very much for you professional service ."
We responded:
"Thank you for the wonderful review, Marc! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Mony abrol

April 15, 2025

5  out of  5
rating by Mony abrol
"The team @ Dana Kerr is fully focussed on customer service. They Listen well & respond promptly, efficiently & helpfully.!!"
We responded:
"Thank you, Mony! Your support is invaluable to us. We’re thrilled to have been able to assist you, and we’ll always be here whenever you need us!"
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Anthony Prince

April 11, 2025

5  out of  5
rating by Anthony Prince
"This is a very good company. Customer service is very pleasant."
We responded:
"Thank you, Anthony! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us!
"
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Mclaren Jansen

April 7, 2025

5  out of  5
rating by Mclaren Jansen
"The representative, Misty, gave GREAT customer service. She guided me through issues I was facing and ultimately helped me get it resolved. Thank you Misty!!!"
We responded:
"Mclaren, your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us!
"
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Sonya Bryant

March 26, 2025

5  out of  5
rating by Sonya Bryant
"I worked with Ms. Lauren on finding great coverage and terrific discounts! On multiple cars! She was absolutely amazing! She was thorough, patient and kind! I would recommend her and this agency for your insurance and coverage needs! Lauren, thank you for a great experience! The best I’ve received with an insurance company or policy!

Sonya!"
We responded:
"Thank you so much, Sonya, for your wonderful feedback! We're thrilled to hear that Lauren provided you with such a great experience and helped you find the right coverage and discounts. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Vinson Pigram

March 25, 2025

5  out of  5
rating by Vinson Pigram
"Lauren handled all questions and concerns effectively and made our transition to State Farm Insurance Agency a comfortable one."
We responded:
"Thank you, Vinson, for your kind words! We're thrilled to hear that Lauren made your transition smooth and comfortable. We appreciate your trust in us and look forward to continuing to serve your insurance needs."