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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Fiorillo

April 1, 2024

5  out of  5 rating by Amanda Fiorillo
"Worked with Ian to switch over to State Farm from USAA and he saved me a lot. Would use them again to bundle home and auto insurance in the future."
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TraciLyn Burchett

March 26, 2024

5  out of  5 rating by TraciLyn Burchett
"Received quality attention from Kelsey regarding my quotes. Being heard always scores big in my book!"
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Douglas Giles

March 14, 2024

5  out of  5 rating by Douglas Giles
"Very helpful and very good customer service!"
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Betty Payton

March 11, 2024

5  out of  5 rating by Betty Payton
"Misty as always was very helpful and knowledgeable and very friendly. I enjoy being a customer with her and the office of Dana Kerr"
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Matthew Guy

February 16, 2024

5  out of  5 rating by Matthew Guy
"Dana Kerr State Farm far exceeded my expectations for an insurance agent. I've typically only used online services and was skeptical of an actual agent, but the level of service provided and the rates they provided were outstanding. There was no pressure, they didn't try to sell me coverage or products I did not ask for, and they were very transparent and responsive. I can't say enough good things about them."
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Wesley Tiller

February 7, 2024

5  out of  5 rating by Wesley Tiller
"Misty was great and very professional, helped me get my uncle a very affordable rate on his insurance.I would recommend anyone that needs good coverage at a fair and affordable price to give her a call."
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Anna Frances Julian

February 2, 2024

5  out of  5 rating by Anna Frances Julian
"there’s always someone fast & diligent on the line when you call them for help. happy to have them as my provider"
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Carol Hitt

January 18, 2024

5  out of  5 rating by Carol Hitt
"Dana Kerr and his staff are a pleasure to work with - extremely responsive, knowledgeable, and professional. Excellent in every way!"
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Debra Dooley

December 19, 2023

5  out of  5 rating by Debra Dooley
"Super friendly and helpful."
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Kermit Davis

November 1, 2023

5  out of  5 rating by Kermit Davis
"The people at this agency are a pleasure to work with. They are knowledgeable, courteous, and efficient. Also, State Farm's homeowners and automobile insurance is solid, and their rates are very reasonable."
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Leonardo Sangalang

October 31, 2023

5  out of  5 rating by Leonardo Sangalang
"Tharsis was very helpful in getting my family the right coverage for all our vehicles as well as home insurance coverage. Much thanks."
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Santerica Scott

October 11, 2023

5  out of  5 rating by Santerica Scott
"Tharsis was so helpful and informative with helping me choose the right auto insurance policy for me and my family! I wish I could give him 10 stars! Phenomenal customer service!!!!"
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Daniel Blair

September 25, 2023

5  out of  5 rating by Daniel Blair
"I never thought I would have to deal with Virginia DMV five years after having moved from the state of Virginia, but despite that they decided to try to suspend my license for not having auto insurance over a year after having moved here. Does that make sense? Absolutely not. Despite that, Misty and the folks at Dana Kerr's did a phenomenal job going back and forth with the ridiculousness of Virginia DMV so that I no longer had a suspended license, with record time. I can't appreciate them or recommend them highly enough! 10 out of 5 stars!"
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Courtney Layfield

September 19, 2023

5  out of  5 rating by Courtney Layfield
"Great service. Friendly staff"
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Karla Soto

September 8, 2023

5  out of  5 rating by Karla Soto
"Thanks so much for the agent Tharsis Dinzey, he provided me all the info that i need and provide me a great customer service"
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K. Lee Coker

August 22, 2023

5  out of  5 rating by K. Lee Coker
"Misty Carpenter addressed my new insurance needs in a very timely way. I especially appreciated her thoughtful follow-up with a phone call, just to assure me that we were on track!"
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Derek Hammock

August 2, 2023

5  out of  5 rating by Derek Hammock
"Shelby was extremely patient and helpful with my needs. Perfect score on customer service."
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Matthew Latocha

August 1, 2023

5  out of  5 rating by Matthew Latocha
"Very professional and polite. Follows up on questions"
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John Cleghorne

July 14, 2023

5  out of  5 rating by John Cleghorne
"They were just Awesome. Took great care of my insurance needs. Thank y’all for all you do."
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Uyiosa Ugiagbe

July 6, 2023

5  out of  5 rating by Uyiosa Ugiagbe
"Dana Kerr was very courteous and took time to explain everything to me, and I felt good about the entire process after signing up."
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Latoya Wilkerson

June 30, 2023

5  out of  5 rating by Latoya Wilkerson
"Tharsis helped me right away and fast"
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Elyssa Melton

June 29, 2023

5  out of  5 rating by Elyssa Melton
"I had the best experience working with Shelby! It was my first time getting my own car insurance and renter’s insurance and Shelby laid out all the information I needed to know and she did an amazing job breaking everything down and provided so much transparency. I’ll keep coming back to receive the great customer experience provided by Shelby and this firm!"
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Maira Baez

June 28, 2023

5  out of  5 rating by Maira Baez
"Tharsis has been of tremendous help for me. I don't know what I would have done with my insurance needs if it wasn't for his diligence and dedication to help. I recommend this agency 100%"
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Marcy Tanner

May 23, 2023

5  out of  5 rating by Marcy Tanner
"Focused attention to policy holder concerns. Efficient and effective response to policy adjustment requests. Welcoming office environment with pleasant staff. Great to do business with this agency."
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April Todd

May 16, 2023

5  out of  5 rating by April Todd
"Soooooo greatful for Cj Freeman for helping me with my car insurance and my renters insurance! He was extremely patient, helpful, & answered any questions I had. He got me the best quote for them both! Highly recommend them !"