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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben Escoe

Ben Escoe

August 18, 2025

5  out of  5
rating by Ben Escoe
"Could not be happier. Misty was very helpful answered all my questions and got me coverage in minutes."
We responded:
"Thank you, Ben, for your feedback! It's great to hear that Misty was able to assist you efficiently and answer all your questions. We appreciate your support and look forward to serving you in the future."
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Quentez Hodge

August 13, 2025

5  out of  5
rating by Quentez Hodge
"I had a great experience with Megan today adding another car to my account! 👍🏾"
We responded:
"Thank you, Quentez, for sharing your experience with us! We're glad Megan could assist you with adding another car to your account. If there's anything else you need, feel free to reach out."
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Valerie Calhoun

August 11, 2025

5  out of  5
rating by Valerie Calhoun
"Misty was very thorough, helpful, and fast!"
We responded:
"Thank you, Valerie, for your feedback! We're glad to hear that Misty was thorough, helpful, and fast in assisting you. If you need anything else, feel free to reach out."
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T Thomas

August 8, 2025

5  out of  5
rating by T Thomas
"Lauren was so nice and helpful. She was really attentive and explained some things to me about my policy that I had not realized previously. She also set up a meeting with me next week to go over some other policies I have with them that I haven’t checked/changed in many years. I look forward to meeting with her."
We responded:
"Thank you, T Thomas, for your feedback! It's great to hear that Lauren was able to assist you and provide clarity on your policy. We look forward to your upcoming meeting with her. "
Profile photo of Juliana Cano lopez

Juliana Cano lopez

August 7, 2025

5  out of  5
rating by Juliana Cano lopez
"Misty was great and fast !! Her customer service is on top and I love it !!"
We responded:
"Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for allowing us to serve you!"
Profile photo of Pam Croya

Pam Croya

August 5, 2025

5  out of  5
rating by Pam Croya
"Fast, friendly and efficient. I'm a long term happy State Farm customer."
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
Profile photo of Jessica Pearson

Jessica Pearson

August 4, 2025

5  out of  5
rating by Jessica Pearson
"I’ve dealt with multiple members of this office - Misty, John, Bianca - and they’ve all always been very helpful and courteous!"
We responded:
"Thank you, Jessica, for your feedback! It's great to hear that Misty, John, and Bianca have been helpful and courteous during your interactions. We appreciate your support and look forward to continuing to assist you with your insurance needs."
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christy strickland

July 29, 2025

5  out of  5
rating by christy strickland
"Always fast l, friendly and helpful. Always checks up on me to talk about any needs I might have."
We responded:
"Thank you, Christy, for your feedback! It's great to hear that our team has been fast, friendly, and helpful in meeting your needs. We're here whenever you need us."
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Lorenzo Wise

July 1, 2025

5  out of  5
rating by Lorenzo Wise
"Misty was very helpful!"
We responded:
"Thank you, Lorenzo, for your feedback! We're glad to hear that Misty was able to assist you effectively. If you need anything else, feel free to reach out. "
Profile photo of Aliah Thomas

Aliah Thomas

June 10, 2025

5  out of  5
rating by Aliah Thomas
"Lauren is very knowledgeable about what she does. She was very helpful & informative."
We responded:
"Thank you, Aliah, for your kind words about Lauren. We're glad to hear she was helpful and informative during your experience with us. We appreciate your feedback and look forward to assisting you again."
Profile photo of Colin Smith

Colin Smith

June 10, 2025

5  out of  5
rating by Colin Smith
"Responsive staff- 15+ year customer very happy with the agency."
We responded:
"Thank you, Colin, for your kind words and for being a loyal customer for over 15 years. We're glad to hear that our team's responsiveness has met your expectations. Your support means a lot to us."
Profile photo of Edet Ekpenyong

Edet Ekpenyong

June 6, 2025

4  out of  5
rating by Edet Ekpenyong
"Myles is very professional, polite and friendly. His responses to my questions were natural, factual and very knowledgeable."
We responded:
"Thank you, Edet, for sharing your experience with Myles. It's great to hear that his professionalism and knowledge made a positive impact. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Anne O'Niell

Anne O'Niell

June 5, 2025

5  out of  5
rating by Anne O'Niell
"Misty Carpenter, like Dana Kerr and everyone who works in his agency, is very courteous, helpful and professional. I really like to work with these folks."
We responded:
"Thank you, Anne, for your kind words about Misty and our team. We're glad to hear you enjoy working with us. Your feedback is greatly appreciated."
Profile photo of Oscar Almanza

Oscar Almanza

June 4, 2025

5  out of  5
rating by Oscar Almanza
"Very helpful and empathetic in a time of need"
We responded:
"Thank you, Oscar, for your kind words and for taking the time to share your experience. It's great to know that we could be there for you when you needed it most. If you ever have more questions or need assistance, feel free to reach out. "
Profile photo of Ilena Roots

Ilena Roots

May 30, 2025

5  out of  5
rating by Ilena Roots
"Lauren is amazing!!"
We responded:
"Thank you, Ilena, for your kind words about Lauren! We're glad to hear she made such a positive impact. If you need anything else, feel free to reach out! "
Profile photo of Kadence Van Drie

Kadence Van Drie

May 23, 2025

5  out of  5
rating by Kadence Van Drie
"A HUGE thanks to Misty! She has helped me with every single question i had and explains everything to me with detail so i can fully understand what im getting into. Switching car insurance for me was extremely easy because of her and megan! So thank you both so so much!!!"
We responded:
"Thank you, Kadence, for sharing your experience with us! We're glad to hear that Misty and Megan were able to assist you effectively and make your switch to car insurance smooth. Your feedback is greatly appreciated."
Profile photo of Matthew Latocha

Matthew Latocha

May 20, 2025

5  out of  5
rating by Matthew Latocha
"Very professional and polite. Follows up on questions. Contacted me with a way to save $ without sacrificing anything."
We responded:
"Thank you Matthew! We greatly appreciate you letting us be your good neighbor!"
Profile photo of Marc Bornhorn

Marc Bornhorn

May 6, 2025

5  out of  5
rating by Marc Bornhorn
"Yes a special thanks to Alex Ventura he’s a really good agent , I needed his help asap . I called yesterday with a problem and Alex took great care of me in a very fast manner. Thank you very much for you professional service ."
We responded:
"Thank you for the wonderful review, Marc! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of T S

T S

April 18, 2025

5  out of  5
rating by T S
"Megan was extremely patient and helpful and took her time getting all my policy updates in place."
We responded:
"We appreciate you, T S! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
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Mony abrol

April 15, 2025

5  out of  5
rating by Mony abrol
"The team @ Dana Kerr is fully focussed on customer service. They Listen well & respond promptly, efficiently & helpfully.!!"
We responded:
"Thank you, Mony! Your support is invaluable to us. We’re thrilled to have been able to assist you, and we’ll always be here whenever you need us!"
Profile photo of Anthony Prince

Anthony Prince

April 11, 2025

5  out of  5
rating by Anthony Prince
"This is a very good company. Customer service is very pleasant."
We responded:
"Thank you, Anthony! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
Profile photo of June Houston

June Houston

April 7, 2025

5  out of  5
rating by June Houston
"The team is very helpful and kind most importantly they will help u save money on discounts. Thx state Farm"
We responded:
"Thank you, Freddie, for your nice words and for the 5-star rating! We're happy to know our team could help you and save you money. If you need anything else, just let us know."
Profile photo of Mclaren Jansen

Mclaren Jansen

April 7, 2025

5  out of  5
rating by Mclaren Jansen
"The representative, Misty, gave GREAT customer service. She guided me through issues I was facing and ultimately helped me get it resolved. Thank you Misty!!!"
We responded:
"Mclaren, your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us! "
Profile photo of Sonya Bryant

Sonya Bryant

March 26, 2025

5  out of  5
rating by Sonya Bryant
"I worked with Ms. Lauren on finding great coverage and terrific discounts! On multiple cars! She was absolutely amazing! She was thorough, patient and kind! I would recommend her and this agency for your insurance and coverage needs! Lauren, thank you for a great experience! The best I’ve received with an insurance company or policy! Sonya!"
We responded:
"Thank you so much, Sonya, for your wonderful feedback! We're thrilled to hear that Lauren provided you with such a great experience and helped you find the right coverage and discounts. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
Profile photo of Vinson Pigram

Vinson Pigram

March 25, 2025

5  out of  5
rating by Vinson Pigram
"Lauren handled all questions and concerns effectively and made our transition to State Farm Insurance Agency a comfortable one."
We responded:
"Thank you, Vinson, for your kind words! We're thrilled to hear that Lauren made your transition smooth and comfortable. We appreciate your trust in us and look forward to continuing to serve your insurance needs."